2011 Edge WI-FI

FORD FIRST WITH ASSEMBLY LINE WI-FI PROVISIONING FOR DELIVERY OF SYNC SOFTWARE TO 2011 EDGE

Ford is installing Wi-Fi® access points on its assembly lines to wirelessly deliver SYNC® software to new Wi-Fi-enabled MyFord Touch™-equipped vehicles as they are being built
On-the-line software downloads allow Ford to use a common SYNC hardware module for every vehicle, reducing complexity, improving quality and saving cost
The Oakville, Ontario, assembly plant, which produces the all-new 2011 Ford Edge and Lincoln MKX, will be first to have the on-the-assembly-line Wi-Fi capability, with Chicago Assembly, home of the new 2011 Ford Explorer, and other global Ford manufacturing sites soon to follow

2011 Ford Edge with MyFord Touch first to receive SYNC software downloads via Wi-Fi access points on the assembly line.

DEARBORN, Mich., Aug. 26, 2010 – Ford is the first automaker to use Wi-Fi provisioning on the assembly line to wirelessly deliver SYNC software to vehicles equipped with the new MyFord Touch driver connect technology as they are being built.

The new on-the-assembly-line Wi-Fi capability eliminates the need for building, stocking and storing multiple SYNC hardware modules, thus reducing manufacturing complexity and saving cost.

“Using wireless software installation via Wi-Fi, we can stock just one type of SYNC module powering MyFord Touch and loaded with a basic software package,” explained Sukhwinder Wadhwa, SYNC global platform manager. “We eliminate around 90 unique part numbers, each of which would have to be updated every time a change is made – this system really boosts quality control.”

Earlier in the year, Ford announced that the next-generation SYNC system that powers MyFord Touch would feature a built-in Wi-Fi receiver. Now, Ford is further capitalizing on the limitless possibilities of this in-car wireless connection, making communication between the vehicle and the assembly line a reality.

The Oakville, Ontario, assembly line that produces the all-new 2011 Ford Edge and Lincoln MKX will be the first to feature wireless access points for software installation. In turn, the Edge and MKX will become the first vehicles to get their infotainment software installed via Wi-Fi while moving down the line.

A global endeavor, Ford is also targeting Chicago Assembly Plant, which is building the all-new 2011 Ford Explorer, for Wi-Fi installation capabilities. Plant locations throughout the world that will support the 2012 Ford Focus launch will soon follow.

Through July, hundreds of pilot vehicles were successfully moving through the Wi-Fi access point at Oakville. “Employees at the Oakville assembly plant helped us tremendously in getting the Wi-Fi process to work, and work perfectly,” said Wadhwa. “Turning an assembly plant – with steel beams everywhere and high-voltage cabling throughout; everything you could imagine that would interfere with a radio signal – into an access point that would achieve 100 percent success was a huge challenge.

“Oakville is our model for what we’re doing next in Chicago, then into Europe for the new Ford Focus.”

Wireless proposition
Going wireless for software delivery addresses a number of manufacturing complexity and potential quality issues for Ford as more and more features and services are added to SYNC across multiple vehicle lines and continents.

“As we began developing the different levels of MyFord driver connect technology, we grew increasingly concerned with the number of different hardware configurations we were going to have to keep on hand,” said Wadhwa.

Where engineers initially proposed unique SYNC hardware modules for each possible vehicle configuration – resulting in more than 90 individual part numbers – Wi-Fi installation allows those different configurations to be stored as software on a computer server and wirelessly installed on a common, basic SYNC hardware module as the vehicles are built.

Through the Wi-Fi connection, SYNC software options totaling as much as 300 megabytes of data can be installed and configured wirelessly, including:

The addition of the SYNC app Traffic, Directions & Information in U.S. markets
Market-appropriate languages for voice-activated commands and system prompts
Option-specific graphics and icons for navigation, system information and instrument panel screens
Unique system color schemes for MyFord Touch and MyLincoln Touch
Units of measurement settings for fuel economy, speed and distance

Global implementation
With the dual challenge of implementing a cutting-edge driver connect technology like MyFord Touch and rolling that technology out to a global marketplace, Wi-Fi has been a key to rapid globalization of the SYNC system, added Wadhwa.

“Ford is developing and implementing world-class manufacturing techniques that are just as advanced as the vehicles they’re being used to build, and we’re scaling these techniques for use around the globe,” he said.

Reference: Ford Motor Company

Ford Crowned as the Nav King — by JD Power

 Ford was Crowned the King as reported by JD Power and reported by Autoblog


J.D. Power releases sat-nav study findings, crowns Ford tops
by Jonny Lieberman (RSS feed) on Dec 7th 2009 at 9:59AM

Not only does Ford rank number one on J.D. Power and Associate's 2009 navigation system survey, it ranks number two as well. The top ranking system, according to Power's study, is the one found in the Lincoln MKS, followed by a nearly identical system (if not 100% identical) in the Ford Flex. And get this, Ford took down five of the top ten spots with the F-150 coming in fourth and the Escape and Edge taking seventh and eighth place, respectively.

To anyone that's driven a modern Sync-equipped Ford with navigation, these survey results probably won't come as any sort of shock, as FoMoCo has been making some of the best systems in the business ever since they released Sync with Sirius Travel Link. Here's what Ford user interface design engineer Jason Johnson had to tell us about why Ford got ranked tops:

"I think what really makes our system stand out is the fact it's designed with the user in mind. Yes, it has all the features you'd expect from a high-level navigation system -- the 3-D maps, the digital jukebox, the customizable home screens, and of course we pride ourselves on SYNC and SIRIUS Travel Link -- but it's more than that. This system is easy to use. It's intuitive. The buttons are where you'd expect them to be, the grouping is logical and the graphics are bright and easy to read. Everything is integrated, so it all works together, simply and easily."

Non-Ford top ten nav-system finishers include the Acura TL (third), Porsche 911 (fifth), Cadillac CTS (sixth), Hyundai Genesis (ninth) and Infiniti FX-series (tenth). Interestingly, Ford is the only non-luxury/premium brand to make it into the top ten. If you were wondering, seven of the bottom ten nav-systems were made by Toyota, with the Avalon finishing dead last. Complete results list and official press release available after the jump.
PRESS RELEASE:

J.D. Power and Associates Reports:
Popularity of Real-Time Traffic and Voice Recognition Features in Navigation Systems Increases

The Clarion Navigation System Supplied to the Lincoln MKS
Ranks Highest among Factory-Installed Navigation Systems

WESTLAKE VILLAGE, Calif.: 1 December 2009 - Real-time traffic and voice recognition are becoming increasingly popular features among factory-installed navigation system owners, compared with 2008, according to the J.D. Power and Associates 2009 Navigation Usage and Satisfaction StudySM released today.

The study finds that 26 percent of owners report having a factory-installed navigation system equipped with real-time traffic capabilities-twice the proportion of owners in 2008 who said the same. Among owners whose systems do not currently have the real-time traffic feature, nearly 80 percent report interest in having the option in the future. Real-time traffic capability has a considerable impact on overall navigation system satisfaction, as satisfaction averages 8.1 (on a 10-point scale) among owners with the feature, compared with 7.3 among those without.

Approximately 60 percent of owners report having voice recognition on their factory-installed navigation system. Among those owners who do not currently have the feature, two-thirds of respondents express an interest in having it in the future. Overall navigation system satisfaction is positively impacted by the presence of voice recognition. Among owners who report having the feature, satisfaction averages 7.7 compared with an average of 7.2 among owners of systems without voice recognition technology.

"Among the 10 navigation systems with the highest levels of customer satisfaction, all of them have real-time traffic capabilities, and a majority are equipped with voice recognition-underlining the positive effect these advanced features have on overall navigation system satisfaction," said Mike Marshall, director of automotive emerging technologies at J.D. Power and Associates. "With 39 percent of consumers in the study reporting that they would have purchased another vehicle if navigation wasn't available (up from 31 percent in 2006) there is a growing segment of automotive consumers who are driven by technology. Integrating and delivering advanced user-facing technology in vehicles will continue to gain importance among manufacturers fighting for market share."

Now in its 11th year, the study identifies six factors that contribute to overall customer satisfaction. In order of importance, they are: ease of use; system routing; system appearance; voice directions; navigation display screen; and speed of system. The study also measures quality by examining problems per 100 (PP100) navigation systems, in which a lower score reflects higher quality.

The Clarion navigation system supplied to the Lincoln MKS ranks highest in consumer satisfaction with factory-installed navigation systems and performs particularly well with the ease of use factor. The Clarion navigation system supplied to the Ford Flex follows in the rankings, while the Pioneer navigation system in the Acura TL ranks third.

The study also finds the following navigation system trends:

* More than one-half of respondents report using their system on a regular basis (at least one to two times per week).
* Among consumers who have previously owned a vehicle equipped with a factory-installed navigation system, approximately 80 percent say that their current system is performing at the same level or better than their previous system.
* Approximately one-fourth of consumers say they believe that an annual update for mapping software is necessary and would be willing to pay an average price of $57 for updates.

The 2009 Navigation Usage and Satisfaction Study is based on responses from 16,939 owners who recently purchased or leased new 2009 model-year vehicles with factory-installed navigation systems. The study was fielded in October 2009.

About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

About The McGraw-Hill Companies
Founded in 1888, The McGraw-Hill Companies (NYSE: MHP) is a leading global information services provider meeting worldwide needs in the financial services, education and business information markets through leading brands such as Standard & Poor's, McGraw-Hill Education, Platts, Capital IQ, J.D. Power and Associates, McGraw-Hill Construction and Aviation Week. The Corporation has more than 280 offices in 40 countries. Sales in 2008 were $6.4 billion. Additional information is available at http://www.mcgraw-hill.com/.

No advertising or other promotional use can be made of the information in this release without the express prior written consent of J.D. Power and Associates. www.jdpower.com/corporate



J.D. Power releases sat-nav study findings, crowns Ford tops — Autoblog